Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.

30‑Day Return Policy

You have 30 days from the date you receive your item to request a return.

To qualify for a return, your item must be:

• In the same condition in which it was received
• Unworn or unused
• With all original tags attached
• In its original packaging
• Accompanied by a receipt or proof of purchase

How to Start a Return

To begin the return process, please contact us.
We will provide all necessary instructions, including where to send your return and how to proceed.

Items returned without prior authorization will not be accepted.

Damages & Issues

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non‑Returnable Items

Certain items are not eligible for return, including:

• Perishable goods (e.g., food, flowers, plants)
• Custom or personalized products
• Personal care items (e.g., beauty products)
• Hazardous materials, flammable liquids, or gases
• Used Items

If you’re unsure whether your item qualifies, feel free to contact us for clarification.

Sale items and gift cards are final sale and cannot be returned.

Exchanges

To exchange an item, the quickest method is to:

1. Contact us to initiate a return
2. Once your return is approved, place a new order for the item you want

Refunds

After we receive and inspect your returned item, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us.

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